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Yes, we offer spay and neutering for cats and dogs at our Vetco Total Care pet hospital in Elmhurst.
Yes, our Vetco Total Care pet hospital team is equipped to implant the microchips into your dog or cat and also scan for them.
Yes, we offer Nose-to-Tail Wellness Exams at our Vetco Total Care pet hospital in Elmhurst. Our veterinarians will observe your pet's general health, perform routine wellness screenings and administer vaccinations as needed.
Excellent Care
Many reviews highlight the excellent care provided by the staff, noting their friendliness, compassion, and thoroughness in explaining treatments. Customers appreciate the attentive service and the staff's ability to calm both pets and their owners during visits.
Positive Experiences
Numerous customers report positive experiences, mentioning quick service, easy appointment scheduling, and a clean facility. Many feel welcomed and valued, with staff going above and beyond to ensure their pets receive the best care.
Mixed Communication
While many reviews praise the staff's helpfulness, some customers experienced issues with communication regarding appointments and treatment plans. A few noted misunderstandings about services and costs, leading to frustration.
Customer Service Issues
Several reviews express dissatisfaction with customer service, citing rude behavior from staff and unprofessional responses to concerns. These negative experiences were mentioned by multiple customers, indicating a need for improvement in this area.
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