"Dr. Anna Y. Chan (she/her) earned her degree from Texas A&M and currently serves as a Hospital Medical Leader specializing in dentistry, pain management and acupuncture. Born in Hong Kong at a time when pets were not common, her natural affinity for animals still shone through—as a child, she always preferred stuffed animals to dolls. When her family relocated to the United States and welcomed a dog into their home, her first visit to a vet clinic solidified her decision to become a veterinarian. Dr. Chan has found her true home in Austin, where she loves the vibrant culture and easy-going atmosphere. Outside of work, she enjoys arts and crafts, soccer and cooking. Dr. Chan shares her life with five pets, most of whom are named after Star Wars characters and food items: four rescue cats—Mando, Commander Cody, Aurora and Porchy Bear—and a Chihuahua mix named Agedashi."
Yes, we offer spay and neutering for cats and dogs at our Vetco Total Care pet hospital in Austin.
Yes, our Vetco Total Care pet hospital team is equipped to implant the microchips into your dog or cat and also scan for them.
Yes, we offer Nose-to-Tail Wellness Exams at our Vetco Total Care pet hospital in Austin. Our veterinarians will observe your pet's general health, perform routine wellness screenings and administer vaccinations as needed.
Caring Staff
Many reviews highlight the compassionate and attentive nature of the staff, particularly Dr. Chan, who is praised for her thoroughness and ability to communicate effectively with pet owners.
Convenient Services
Customers appreciate the convenience of same-day appointments and the availability of various services, including medication and food, which are noted as beneficial for their pets.
Positive Experiences
Numerous reviews reflect positive experiences with the clinic, emphasizing the friendly atmosphere and the staff's dedication to providing quality care for pets.
Service Decline
Several reviews express disappointment regarding the decline in service quality after Dr. Chan's departure, mentioning issues such as difficulty in communication, inconsistent hours, and problems with prescription management.
Concerns with Care
A few reviews raise serious concerns about the quality of care, including incidents of mishandling pets during procedures and inadequate communication regarding treatment plans.
Summarized with AI
