Yes, curbside pickup is available at Petco Hancock. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Hancock Petco at (512) 419-0311 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Hancock Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (512) 419-0311 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (512) 419-0311.
Yes, we have an in-store vet clinic/animal hospital offering a variety of services including vaccinations, wellness exams, and more. Please call (512) 419-0311.
Helpful Staff
Many customers appreciate the friendly and knowledgeable staff, noting their willingness to assist and provide sound advice. Reviews highlight positive experiences with employees who go above and beyond to help, making shopping enjoyable.
Clean and Organized
The store is often described as clean and well-organized, contributing to a pleasant shopping experience. Customers have noted that the layout makes it easy to find products, enhancing their overall satisfaction.
Great Selection
The variety of products available, including food, toys, and accessories for pets, is frequently praised. Many customers express satisfaction with the comprehensive selection, making it a go-to location for their pet needs.
Customer Service Issues
While many reviews commend the customer service, several customers report negative experiences, particularly with staff being unhelpful or rude. Some have encountered issues with product availability and communication, leading to frustration.
Grooming Concerns
Several customers have expressed dissatisfaction with the grooming services, citing issues such as poor handling of pets and unsatisfactory results. Some reviews indicate that the grooming area is not well-maintained, which raises concerns about the quality of care provided.
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