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Yes, curbside pickup is available at Petco Hancock. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Hancock Petco at (512) 419-0311 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Hancock Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (512) 419-0311 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (512) 419-0311.
Yes, we have an in-store vet clinic/animal hospital offering a variety of services including vaccinations, wellness exams, and more. Please call (512) 419-0311.
Product Selection
Many reviewers appreciate the broad selection of food, treats, toys, supplies, clearance items, and pet care products, along with the store’s convenient one-stop shopping experience.
Helpful Staff
Staff are often described as friendly, knowledgeable, attentive, and willing to go above and beyond, although several reviewers report inconsistent assistance, policy communication, and checkout service.
Grooming Experiences
Grooming feedback is mixed: several customers praise professional, caring teams and excellent results, while others report cancellations, scheduling problems, incomplete services, stressful handling, or disappointing outcomes.
Store Conditions
Some customers find the store clean, organized, and easy to navigate, while several others describe dirty floors, disorganized merchandise, or inadequate upkeep in parts of the store.
Animal Care
Multiple reviewers raise concerns about aquatic and small-animal care, including dead or unhealthy fish, dirty betta containers, unsuitable enclosures, and inconsistent availability or maintenance of live animals.
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