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Dr. Laura Stoeker serves as Hospital Medical Leader at the Petco veterinary hospital in West Des Moines, treating dogs and cats with 12 years of experience as a small animal veterinarian. A graduate of North Carolina State University, she brings a wide-ranging skill set to her cases, from dermatology and allergy management to dental care, soft tissue surgery, acupuncture, and animal chiropractic, with a particular passion for helping pets find relief from chronic allergies. She's also a go-to resource on dog behavior and training, and prides herself on being a thorough communicator who makes sure families understand their pet's health and options every step of the way. Outside the clinic, Dr. Stoeker competes in agility with her two Boston Terriers, bringing the same team spirit to her patients that she does to the sport.
Yes, we offer spay and neutering for cats and dogs at our Vetco Total Care pet hospital in West Des Moines.
Yes, our Vetco Total Care pet hospital team is equipped to implant the microchips into your dog or cat and also scan for them.
Yes, we offer Nose-to-Tail Wellness Exams at our Vetco Total Care pet hospital in West Des Moines. Our veterinarians will observe your pet's general health, perform routine wellness screenings and administer vaccinations as needed.
Exceptional Care
Many reviews highlight the exceptional care provided by Dr. Stoeker and her team, noting their kindness, thoroughness, and ability to make pets feel comfortable during visits. Customers appreciate the personalized attention and the team's willingness to answer questions.
Friendly Staff
The staff at Vetco is frequently described as friendly and welcoming, with many reviewers mentioning specific team members like Bobbie and Ashley for their warmth and professionalism. This positive atmosphere contributes to a reassuring experience for both pets and their owners.
Efficient Service
Customers often commend the efficiency of the service, noting quick appointment scheduling and minimal wait times. Many appreciate the streamlined process during visits, which helps reduce stress for both pets and owners.
Mixed Experiences with Pricing
While many customers find the pricing reasonable and appreciate the transparency regarding costs, some reviews express dissatisfaction with specific charges, such as high fees for routine services or unexpected costs. This indicates a mixed experience regarding pricing.
Communication Issues
Several reviews mention challenges with communication, particularly regarding appointment scheduling and customer service responses. Some customers felt frustrated with the corporate answering system and the handling of appointment details.
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