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Yes, curbside pickup is available at Petco West Des Moines. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your West Des Moines Petco at (515) 223-8580 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, West Des Moines Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (515) 223-8580 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (515) 223-8580.
Yes, we have an in-store vet clinic/animal hospital offering a variety of services including vaccinations, wellness exams, and more. Please call (515) 223-8580.
Helpful Staff
Many reviews highlight the staff's friendliness and helpfulness, with customers appreciating their knowledge and willingness to assist. Specific mentions include staff members providing great advice and being attentive during visits.
Good Selection
The store is noted for having a wide variety of pet supplies and products, with many customers expressing satisfaction with the inventory available.
Clean Environment
Several reviews commend the cleanliness and organization of the store, contributing to a pleasant shopping experience.
Service Issues
While many customers report positive experiences, some express frustration with poor service, including unhelpful staff and long wait times at checkout. A few reviews mention issues with grooming services and animal care, indicating a need for improvement in these areas.
Concerns About Animal Care
A significant number of reviews raise serious concerns about the treatment of animals in the store, including reports of unhealthy animals and inadequate responses to distress signals. These issues suggest systemic problems that need to be addressed.
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