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Vetco Total Care Animal Hospital in Northwest Austin

9828 Great Hills Trl
Austin TX, 78759
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Welcome to Vetco Total Care Animal Hospital at Petco

Animal Hospital Services in Northwest Austin
List is not inclusive of all services provided. Select Vetco Total Care locations offer orthopedic and other advanced soft tissue surgeries. Availability may vary by location. Surgeries and dental cleaning require consultation with a veterinarian and cannot be scheduled online. Call your local Vetco Total Care to confirm any surgery needs for your pet. Call your local Vetco Total Care if your pet has a change in appetite, diarrhea or is vomiting
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Welcome to your Petco Animal Hospital in Northwest Austin, TX

Vetco Total Care Pet Hospital at Petco in Austin offers veterinary services focused on preventive care, diagnostics and everyday pet health. Located inside the Petco pet store in Northwest Austin, licensed veterinarians provide exams, vaccinations and personalized treatment planning tailored to each pet's needs. By combining medical expertise with a convenient retail setting, Vetco Total Care helps support proactive health decisions for pets at every stage of life.
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FAQs About Northwest Austin Petco Pet Hospital

Vetco Total Care Animal Hospital in Northwest Austin, TX Reviews

What Customers Say

Caring Staff

Many reviews highlight the compassionate and attentive nature of the staff, with specific mentions of Dr. Dror and tech Ciara, who are praised for their thoroughness and kindness towards pets and their owners.

Efficient Service

Numerous customers appreciate the quick and efficient service, noting minimal wait times for appointments and smooth check-in processes.

Positive Experiences

Several reviews reflect positive experiences with the clinic, emphasizing the friendly atmosphere and the staff's willingness to answer questions and provide support.

Concerns Over Care

Some customers express concerns about the quality of care, citing experiences where they felt their pets were not properly examined or treated, with multiple reviews mentioning issues with misdiagnoses or inadequate attention during visits.

Customer Service Issues

A number of reviews report frustrations with customer service, including long wait times, scheduling problems, and unhelpful staff interactions, indicating a need for improvement in these areas.

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