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Dr. Virginia Walters is a Veterinarian at the Petco veterinary hospital in Hillsborough, bringing 18 years of practice experience to her care of dogs, cats, and the store's small pets. A University of Georgia graduate, she offers a wide clinical range that includes dentistry, soft tissue surgery, acupuncture, endocrinology, and exotic pet care, with feline medicine as her particular passion. She treats every patient and pet parent as individuals, favoring an open-minded approach tailored to each pet's needs, and considers herself a true partner in helping animals live healthier lives. Outside the clinic, she enjoys walking her dogs and running around historic Hillsborough, NC with her family.
Yes, we offer spay and neutering for cats and dogs at our Vetco Total Care pet hospital in Durham.
Yes, our Vetco Total Care pet hospital team is equipped to implant the microchips into your dog or cat and also scan for them.
Yes, we offer Nose-to-Tail Wellness Exams at our Vetco Total Care pet hospital in Durham. Our veterinarians will observe your pet's general health, perform routine wellness screenings and administer vaccinations as needed.
Excellent Care
Many reviews highlight the exceptional care provided by Dr. Tiller and her team, noting their attentiveness and thoroughness during visits. Customers appreciate the compassionate treatment of their pets and the informative nature of the staff.
Friendly Staff
Numerous customers commend the friendly and welcoming demeanor of the staff, including receptionists and veterinary technicians. Many felt that their pets were treated with love and care, contributing to a positive experience.
Affordable Services
Several reviews mention the reasonable pricing and value of services offered, especially for routine care and vaccinations. Customers appreciate the upfront cost structure that helps them understand expenses before treatment.
Mixed Customer Service Experiences
While many staff members are praised for their kindness and professionalism, some customers reported negative experiences with specific staff members, particularly regarding communication and customer service. Several noted instances of rudeness or unhelpfulness, which detracted from their overall experience.
Appointment Issues
A recurring concern among customers is the management of appointments, with reports of double-booking and last-minute cancellations. Some customers expressed frustration over being asked to arrive early without seeing other waiting pets, leading to dissatisfaction with the scheduling process.
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