Two Easy Ways to Start Earning Rewards!
Yes, curbside pickup is available at Petco Durham Southpoint. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Durham Southpoint Petco at (919) 572-9638 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Durham Southpoint Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (919) 572-9638 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (919) 572-9638.
Yes, we have an in-store vet clinic/animal hospital offering a variety of services including vaccinations, wellness exams, and more. Please call (919) 572-9638.
Helpful Staff
Many customers appreciate the friendly and helpful staff at this Petco location, noting their willingness to assist with product inquiries and provide excellent service. Specific mentions include staff members like Ariel and Kim, who have been highlighted for their exceptional customer service.
Good Selection
The store is generally well-stocked with a variety of pet supplies, and customers have found it easy to locate the items they need. Positive experiences include finding specific products and receiving assistance in setting them up.
Positive Grooming Experiences
Several reviews commend the grooming services, particularly highlighting the patience and care shown by the grooming staff. Customers have expressed satisfaction with the grooming results and the overall treatment of their pets.
Customer Service Issues
While many staff members are praised, some customers report negative experiences with specific employees, particularly regarding rudeness and unprofessional behavior. Complaints about the grooming policies and customer service interactions indicate a need for improvement in these areas.
Grooming Policy Concerns
Several customers have expressed frustration with the grooming policies, particularly regarding the handling of anxious pets and the refusal to provide services based on new guidelines. These experiences have led to disappointment and a decision not to return for grooming services.
Summarized with AI
