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Yes, we offer spay and neutering for cats and dogs at our Vetco Total Care pet hospital in Charlotte.
Yes, our Vetco Total Care pet hospital team is equipped to implant the microchips into your dog or cat and also scan for them.
Yes, we offer Nose-to-Tail Wellness Exams at our Vetco Total Care pet hospital in Charlotte. Our veterinarians will observe your pet's general health, perform routine wellness screenings and administer vaccinations as needed.
Friendly Staff
Many reviews highlight the friendly and caring nature of the staff, with specific mentions of individuals like Ryan, Fawn, and Dr. Bove, who made visits enjoyable and comfortable for both pets and their owners.
Efficient Service
Customers appreciate the efficient service and transparent pricing, noting that appointments are generally quick without feeling rushed, which contributes to a positive experience.
Compassionate Care
Several reviews commend the compassionate care provided to pets, with staff taking the time to explain procedures and showing genuine concern for the animals' well-being.
Communication Issues
Some customers experienced communication problems, such as missed calls or lack of follow-up regarding appointments and prescriptions, leading to frustration and dissatisfaction.
Mixed Customer Service
While many staff members are praised for their kindness and professionalism, there are several complaints about rude or unhelpful interactions, particularly with front desk staff, which detracted from the overall experience.
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