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Yes, curbside pickup is available at Petco Charlotte. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Charlotte Petco at (704) 541-2473 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Charlotte Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (704) 541-2473 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (704) 541-2473.
Yes, we have an in-store vet clinic/animal hospital offering a variety of services including vaccinations, wellness exams, and more. Please call (704) 541-2473.
Friendly Staff
Many customers appreciate the friendly and helpful staff at this Petco location, noting their willingness to assist and provide recommendations. Reviews highlight positive interactions with employees in various departments, including grooming and aquatic.
Good Selection
The store offers a wide variety of pet supplies and products, with many customers expressing satisfaction with the selection available, particularly for dog food and toys.
Grooming Services
Several reviews commend the grooming services, with specific groomers receiving praise for their patience and skill in handling pets, leading to positive experiences for both pets and their owners.
Customer Service Issues
While many experiences are positive, some customers report significant issues with customer service, including long wait times, unhelpful staff, and problems with appointments and refunds. A few reviews mention feeling disrespected or ignored during their visits.
Veterinary Concerns
Several customers express dissatisfaction with the veterinary services, citing issues such as unavailability of staff, lack of communication regarding appointments, and concerns about the quality of care provided.
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