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Yes, curbside pickup is available at Petco Normal. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Normal Petco at (309) 268-9898 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Normal Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (309) 268-9898 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (309) 268-9898.
Friendly Staff
Many reviews highlight the friendly and helpful nature of the staff, with customers appreciating their knowledge and willingness to assist. For example, one customer noted that the staff was proactive in finding answers to questions.
Good Selection
The store offers a wide variety of products for pets, including food, supplies, and live animals. Customers have expressed satisfaction with the selection available, particularly for fish and aquatic creatures.
Positive Grooming Experiences
Several customers reported positive experiences with grooming services, praising the staff's kindness and professionalism. However, some mentioned issues with specific grooming experiences, indicating a mixed but generally favorable trend.
Customer Service Issues
Some customers reported negative experiences with customer service, particularly regarding returns and exchanges. Several reviews mentioned long wait times and unhelpful responses from staff during these situations.
High Prices
A few customers expressed concerns about the pricing of products, noting that some items were significantly more expensive compared to competitors, which has led them to consider shopping elsewhere.
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