Yes, curbside pickup is available at Petco Dekalb. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Dekalb Petco at (815) 787-6565 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Dekalb Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (815) 787-6565 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (815) 787-6565.
Helpful Staff
Many reviews highlight the friendly and knowledgeable staff, with customers appreciating their assistance in finding products and providing care advice for pets.
Good Product Selection
Customers frequently mention the variety of products available, including food and accessories for various pets, contributing to a positive shopping experience.
Clean Store Environment
Several reviews note that the store is generally clean and well-organized, enhancing the shopping experience for customers.
Animal Care Concerns
Some reviews express serious concerns about the conditions in which small animals, particularly hamsters and bettas, are kept, citing overcrowding and inadequate care as significant issues.
Customer Service Issues
A number of customers report difficulties with customer service, including long wait times, unhelpful staff, and issues with order fulfillment, indicating a need for improvement in this area.
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