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Yes, curbside pickup is available at Petco Aurora Havana. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Aurora Havana Petco at (303) 751-0934 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Aurora Havana Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (303) 751-0934 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (303) 751-0934.
Yes, we have an in-store vet clinic/animal hospital offering a variety of services including vaccinations, wellness exams, and more. Please call (303) 751-0934.
Helpful Selection
Many customers find the store clean, organized, and well stocked, with a broad selection of pet supplies. Staff are often described as friendly, knowledgeable, and willing to help locate products or suggest suitable alternatives.
Service Quality
Pet care experiences are mixed. Several customers praise grooming results and attentive treatment of their pets, while others report delayed appointments, unsatisfactory grooming, unclear add-on charges, or concerns about how pets were handled.
Availability Gaps
Customers report inconsistencies between posted hours and actual service availability, including grooming, aquatic departments, checkout, and veterinary appointments. Some also experienced canceled or unfulfilled orders, limited inventory, or difficulty reaching the store by phone.
Inconsistent Support
Customer support varies considerably by employee and visit. Some managers and associates resolve issues with empathy and flexibility, while several customers describe rude interactions, poor communication, unhelpful return handling, or confusing promotions and pricing.
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