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Yes, we offer spay and neutering for cats and dogs at our Vetco Total Care pet hospital in Riverside.
Yes, our Vetco Total Care pet hospital team is equipped to implant the microchips into your dog or cat and also scan for them.
Yes, we offer Nose-to-Tail Wellness Exams at our Vetco Total Care pet hospital in Riverside. Our veterinarians will observe your pet's general health, perform routine wellness screenings and administer vaccinations as needed.
Positive Experiences
Many customers reported positive experiences with the staff and veterinarians, highlighting their friendliness, thoroughness, and care for pets. Reviews noted that the veterinarians took time to explain procedures and answered questions, making clients feel comfortable.
Convenient Appointments
Several reviews mentioned the ease of making appointments online and the availability of same-day visits, which contributed to a positive experience for many pet owners.
Mixed Staff Interactions
While many customers praised the veterinarians and some staff members for their care and professionalism, several reviews pointed out issues with the front desk staff being rude or unhelpful. This inconsistency in customer service was noted by multiple reviewers.
Communication Issues
Some customers experienced poor communication regarding appointment confirmations and billing practices. Instances of being charged for services not requested or being misinformed about appointment details were highlighted.
High Costs and Billing Concerns
A number of reviews expressed dissatisfaction with pricing, citing unexpected charges and feeling that services were overpriced. Some customers felt pressured into unnecessary treatments or exams, leading to frustration.
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