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Dr. Abigail Pagel serves as Hospital Medical Leader at the Petco veterinary hospital in Redlands, where she treats dogs and cats alongside rabbits, birds, reptiles, and other small pets. She brings a wide clinical range to the role, from dentistry and dermatology to endocrinology, neurology, and soft tissue and orthopedic surgery, with particular skill in supporting exotic and avian patients. What sets her apart is a deep focus on the human-animal bond, and she makes a point of including pet parents directly in their pet's care so families feel informed and confident every step of the way. Outside the hospital, she enjoys reading, embroidering, and playing music with her church band.
Yes, we offer spay and neutering for cats and dogs at our Vetco Total Care pet hospital in Redlands.
Yes, our Vetco Total Care pet hospital team is equipped to implant the microchips into your dog or cat and also scan for them.
Yes, we offer Nose-to-Tail Wellness Exams at our Vetco Total Care pet hospital in Redlands. Our veterinarians will observe your pet's general health, perform routine wellness screenings and administer vaccinations as needed.
Great Care
Many reviews highlight the excellent care provided by the staff, with specific praise for Dr. Pagel and Dr. Wilson. Customers appreciate the kindness and professionalism shown to their pets, making visits less stressful for both pets and owners.
Helpful Staff
Numerous customers commend the staff for being friendly, informative, and attentive. They often mention how the staff takes the time to explain procedures and make both pets and their owners feel comfortable.
Positive Experiences
Several reviews reflect positive experiences with the clinic, noting quick service, thorough examinations, and effective treatment plans. Many customers express satisfaction with the overall service and care their pets receive.
Appointment Issues
Some customers report frustrations with appointment scheduling and communication, including instances of appointments being canceled without notice and difficulties in rescheduling. While many have had good experiences, several express disappointment with the handling of their appointments.
Concerns Over Pricing
A number of reviews mention concerns about pricing transparency and unexpected fees. Some customers feel that the costs are high compared to other veterinary services, leading to dissatisfaction with their overall experience.
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