Yes, curbside pickup is available at Petco Sterling. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Sterling Petco at (571) 434-6562 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Sterling Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (571) 434-6562 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (571) 434-6562.
Friendly Staff
Many reviews highlight the friendly and helpful nature of the staff, with customers appreciating their knowledge and willingness to assist. For example, one customer noted that the staff was very polite and helpful during their visit.
Good Selection
The store is praised for its wide selection of pet supplies and products, with several customers mentioning that they were able to find everything they needed, including hard-to-locate items.
Clean Store
Customers frequently comment on the cleanliness of the store, noting that it is well-organized and tidy, which enhances the shopping experience.
Customer Service Issues
While many customers have had positive experiences, several reviews mention issues with customer service, particularly in the grooming department and at checkout. Some customers reported rude staff interactions and long wait times, indicating a need for improvement in service quality.
Concerns About Animal Care
A number of reviews express concerns about the care of animals in the store, particularly regarding the condition of fish tanks and the health of the animals. Some customers reported seeing dead fish and dirty tanks, which raises questions about the store's animal husbandry practices.
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