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Yes, curbside pickup is available at Petco Butler. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Butler Petco at (724) 284-0062 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Butler Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (724) 284-0062 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (724) 284-0062.
Helpful Staff
Many customers praise the friendly, knowledgeable, and efficient employees, with particularly positive feedback about grooming and clinic services. Others report inconsistent service, including difficulty finding assistance and occasional understaffing.
Grooming Services
Grooming is frequently described as caring and high quality, with several customers pleased with their pets’ cleanliness and trims. The store is also viewed as convenient and welcoming for pets.
Product Availability
Customers often find the supplies they need and appreciate the selection across pet categories. However, several reviews mention inaccurate online inventory, limited stock, and recurring shortages of items such as crickets, specialty food, tanks, and frozen feeders.
Animal Care
Multiple customers raise concerns about the cleanliness of animal enclosures and the care of fish, reptiles, birds, and small mammals. Some report animals appearing unhealthy, neglected, or improperly housed, while others describe the animals as well cared for.
Pricing Concerns
Several customers consider prices high compared with online and other retailers, and some express frustration with price matching, promotions, or checkout adjustments.
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