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Yes, curbside pickup is available at Petco Salem. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Salem Petco at (503) 385-0600 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Salem Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (503) 385-0600 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (503) 385-0600.
Yes, we have an in-store vet clinic/animal hospital offering a variety of services including vaccinations, wellness exams, and more. Please call (503) 385-0600.
Yes! Petco stores and Petco.com carry a wide selection of prescription veterinary diet foods for dogs and cats, including therapeutic diets for kidney disease, urinary health, weight management, gastrointestinal conditions, allergies, and diabetes. Check out our store locator to see if your local store has veterinary diet products in stock or available for pickup when you order online. Popular brands include Hill's Prescription Diet, Royal Canin Veterinary Diet, and Purina Pro Plan Veterinary Diets. Like prescription medications, veterinary diet foods require authorization from your veterinarian before your order can be processed. The ordering process is similar to prescription medications — add the item to your cart, enter your pet and vet information, and either upload a photo of your prescription or select contact my vet. Prescription food orders also qualify for Autoship, saving you 35% on your first order and 5% on every subsequent delivery. Shop veterinary diets at petco.com under Pharmacy > Dog Veterinary Diets or Cat Veterinary Diets.
Helpful Staff
Many customers describe the staff as friendly, knowledgeable, welcoming, and genuinely caring toward pets. Veterinary, grooming, and product guidance are especially praised by several reviewers.
Good Selection
Customers often appreciate the variety of pet food, treats, toys, bird supplies, fish, and everyday essentials, along with a calm, clean, and convenient shopping environment. Some reviewers note that certain products are difficult to find or unavailable in store.
Checkout Delays
Several reviews mention slow checkout or difficulty finding available employees, often when staff are occupied elsewhere or talking among themselves. Other customers report prompt, helpful service, so the experience appears inconsistent.
Service Reliability
Pet services receive strong praise from some customers, but several others report unclear vaccine or paperwork requirements, appointment cancellations, inconsistent grooming results, and poor follow-up on complaints. Better communication and consistency would improve these experiences.
Animal Care
Multiple reviewers raise concerns about the condition of fish, aquatic displays, and reptile habitats, including dead or unhealthy animals, unclean tanks, and unsuitable enclosures. These concerns are significant despite positive comments about knowledgeable staff and enjoyable animal visits.
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