Yes, curbside pickup is available at Petco Buffalo. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Buffalo Petco at (716) 826-1500 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Buffalo Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (716) 826-1500 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (716) 826-1500.
Friendly Staff
Many reviews highlight the friendly and helpful nature of the staff, with customers appreciating their knowledge about pets and willingness to assist. For example, one customer praised the staff for their support during a stressful moment with their cat.
Good Selection
Customers frequently mention the variety of products available, including food, toys, and live animals. Many appreciate the store's cleanliness and organization, making it easy to find what they need.
Positive Shopping Experience
Several reviews reflect a positive shopping experience, noting quick service and helpful cashiers. Customers often express satisfaction with their visits, stating they enjoy shopping at this location.
Service Issues
Some customers reported negative experiences, particularly regarding customer service. A few mentioned long wait times and unhelpful staff during busy periods, while others expressed frustration over specific incidents involving pet sales and product availability.
Product Quality Concerns
A minority of reviews raised concerns about product quality, specifically mentioning issues with infested dog food. These complaints highlight a significant problem for those affected, although they represent a smaller portion of the overall feedback.
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