Petco has groomers who specialize in grooming cats at select locations. Not every location offers cat grooming. Please call your salon for more information about scheduling and pricing. Or to book an appointment for your cat call (718) 239-2715 for more information.
We are committed to maintaining the highest standards of animal care and safety in the industry, as developed under the supervision of our Director of Veterinary Medicine, with counsel from several independent experts in animal care, behavior and ethics.
A few ways we ensure your pet's safety in the grooming salon is by:
Typically, a grooming session ranges from 2-4 hours. The duration of a grooming session varies based on your pet's size and the chosen service. At check-in or when calling, your groomer can give you an estimated finish time.
For smaller services like nail trims that don't require a full grooming session, they usually take about 5 minutes. While appointments might not be essential given salon availability, we suggest contacting your nearby salon to ensure availability.
If you prefer dedicated attention from a specific stylist with minimal kennel and waiting time, consider requesting the VIP Treatment upon arrival. This option is particularly beneficial for dogs prone to anxiety and brachycephalic breeds, including French Bulldogs, English Bulldogs, Pugs, and Boxers.
To ensure the well-being of our guests and grooming team, we ask for up-to-date vaccination records based on your pet's age. Here's what's needed:
Dogs
Cats
Kindly ensure there's a gap of at least 24 hours between the vaccine's administration and the grooming session. If you're uncertain, reach out to your local Petco salon to verify the required vaccinations before your pet's appointment.
Vaccination records out-of-date? Check out Petco Veterinary Services for a nearby Petco walk-in vaccination center.
After an appointment is booked, a questionnaire will be sent inquiring of any special needs or specific sensitivities. Petco groomers are trained to handle various pet needs, and they will work with you to ensure a positive experience for your pet.
Costs vary depending on the type, size, and breed of the pet, as well as the specific services required. Contact the Throggs Neck store at (718) 239-2715 or visit the Petco website for detailed pricing information.
Positive Grooming Experiences
Many customers report positive experiences with the grooming services, highlighting the care and attention their pets receive. Groomers like Angelica, Ray, and Rachel are frequently praised for their gentle handling and effective grooming skills.
Customer Service Satisfaction
Several reviews commend the staff for their friendly and helpful demeanor, making customers feel comfortable and valued during their visits. Many appreciate the communication and willingness to accommodate special requests.
Concerns Over Pricing
Some customers express dissatisfaction with the pricing structure, noting discrepancies between online quotes and in-store charges. A few reviews mention feeling overcharged for services that did not meet their expectations.
Grooming Quality Issues
A number of reviews indicate concerns about the quality of grooming, with several customers reporting that their pets were shaved too closely or not groomed according to their specific instructions. This has led to disappointment and frustration for some pet owners.
Inconsistent Grooming Staff
There are complaints regarding the inconsistency in grooming staff and their ability to handle anxious or difficult pets. Some customers have reported negative experiences with specific groomers, leading to a lack of trust in the grooming services.
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