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Dr. Riza Sarmiento-Lao serves as Hospital Medical Leader at the Petco veterinary hospital in Totowa, NJ, where she's practiced veterinary medicine with dogs and cats for over nine years. Her clinical focus spans dentistry and oral surgery, dermatology, endocrinology, soft tissue surgery, and preventative care, with a special interest in helping clients navigate complex skin and diabetic cases. Known for her calm, patient approach, she treats every pet as she'd want her own animals treated and takes time to make pet parents feel informed and supported. Outside the clinic, she enjoys sci-fi and fantasy novels and playing Dungeons and Dragons with friends.
Yes, we offer spay and neutering for cats and dogs at our Vetco Total Care pet hospital in Totowa.
Yes, our Vetco Total Care pet hospital team is equipped to implant the microchips into your dog or cat and also scan for them.
Yes, we offer Nose-to-Tail Wellness Exams at our Vetco Total Care pet hospital in Totowa. Our veterinarians will observe your pet's general health, perform routine wellness screenings and administer vaccinations as needed.
Caring Staff
Many reviews highlight the compassionate and knowledgeable staff at Vetco, with specific praise for Dr. Tuttman and her team. Customers appreciate the attentive care provided to their pets, noting that the staff takes the time to explain treatments and answer questions thoroughly.
Positive Experiences
Numerous customers report positive experiences, mentioning friendly service, reasonable wait times, and effective communication. Many feel reassured knowing their pets are in good hands, with several expressing gratitude for the care their pets received.
Clean and Professional
The clinic is frequently described as clean and professional, with a welcoming atmosphere. Customers appreciate the overall organization and the professionalism of the staff during their visits.
Long Wait Times
Some customers have expressed frustration with long wait times despite having appointments, indicating that the clinic can be disorganized at times. Several reviews mention waiting for over an hour, which can be stressful for both pets and owners.
Mixed Customer Service
While many reviews praise the staff, there are several complaints about unprofessional behavior from some employees, particularly regarding communication and handling of appointments. A few customers reported negative experiences that led them to seek care elsewhere.
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