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Dr. Andrea Alcorn serves as Hospital Medical Leader at the Petco veterinary hospital in Raleigh's Pleasant Valley area, where she's spent 10 years practicing veterinary medicine with a focus on dogs and cats. Dermatology is her true passion, and her skill set also covers dentistry, soft tissue surgery, and complex endocrine cases like diabetes and adrenal disease. Dr. Alcorn strives to be a calming presence in the exam room, advocating for both pets and their people every step of the way. Outside the hospital, she enjoys gardening and spending time with her family, including her golden retriever and two cats.
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Yes, we offer spay and neutering for cats and dogs at our Vetco Total Care pet hospital in Raleigh.
Yes, our Vetco Total Care pet hospital team is equipped to implant the microchips into your dog or cat and also scan for them.
Yes, we offer Nose-to-Tail Wellness Exams at our Vetco Total Care pet hospital in Raleigh. Our veterinarians will observe your pet's general health, perform routine wellness screenings and administer vaccinations as needed.
Exceptional Care
Many reviews highlight the exceptional care provided by the staff, particularly Dr. Alcorn and Dr. Raboin, who are praised for their compassion, expertise, and dedication to pets and their owners. Customers appreciate the thorough explanations and the time taken to address their concerns.
Friendly Staff
Numerous customers mention the friendly and welcoming nature of the staff, including specific praise for team members like Maria and Ahmed, who are noted for their kindness and ability to make pets feel comfortable during visits.
Great Communication
Several reviews commend the clinic for its clear communication regarding treatment options and aftercare instructions, which helps pet owners feel informed and supported throughout the process.
Mixed Experiences with Service
While many customers report positive experiences, some express frustration with administrative issues, such as appointment mix-ups and difficulties in obtaining prescriptions. These concerns were noted by several reviewers, indicating a need for improvement in these areas.
Concerns Over Treatment Approach
A few reviews mention negative experiences related to the treatment approach, including perceived insensitivity from staff during stressful situations. These instances were highlighted by several customers, suggesting that while many staff members are caring, consistency in empathy and support could be improved.
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