Petco has groomers who specialize in grooming cats at select locations. Not every location offers cat grooming. Please call your salon for more information about scheduling and pricing. Or to book an appointment for your cat call (336) 993-4892 for more information.
We are committed to maintaining the highest standards of animal care and safety in the industry, as developed under the supervision of our Director of Veterinary Medicine, with counsel from several independent experts in animal care, behavior and ethics.
A few ways we ensure your pet's safety in the grooming salon is by:
Typically, a grooming session ranges from 2-4 hours. The duration of a grooming session varies based on your pet's size and the chosen service. At check-in or when calling, your groomer can give you an estimated finish time.
For smaller services like nail trims that don't require a full grooming session, they usually take about 5 minutes. While appointments might not be essential given salon availability, we suggest contacting your nearby salon to ensure availability.
If you prefer dedicated attention from a specific stylist with minimal kennel and waiting time, consider requesting the VIP Treatment upon arrival. This option is particularly beneficial for dogs prone to anxiety and brachycephalic breeds, including French Bulldogs, English Bulldogs, Pugs, and Boxers.
To ensure the well-being of our guests and grooming team, we ask for up-to-date vaccination records based on your pet's age. Here's what's needed:
Dogs
Cats
Kindly ensure there's a gap of at least 24 hours between the vaccine's administration and the grooming session. If you're uncertain, reach out to your local Petco salon to verify the required vaccinations before your pet's appointment.
Vaccination records out-of-date? Check out Petco Veterinary Services for a nearby Petco walk-in vaccination center.
After an appointment is booked, a questionnaire will be sent inquiring of any special needs or specific sensitivities. Petco groomers are trained to handle various pet needs, and they will work with you to ensure a positive experience for your pet.
Costs vary depending on the type, size, and breed of the pet, as well as the specific services required. Contact the Kernersville store at (336) 993-4892 or visit the Petco website for detailed pricing information.
Positive Grooming Experiences
Many customers appreciate the grooming services at Petco, highlighting the care and attention their pets receive. Groomers like Sydney, Tammy, and Danielle are frequently mentioned for their excellent work and friendly demeanor.
Friendly Staff
Several reviews commend the staff for being kind, helpful, and professional. Customers feel their pets are treated well and enjoy the grooming experience.
Concerns with Service
While many have had positive experiences, some customers report issues with specific groomers being unprofessional or dismissive. A few mentioned feeling that their pets were not handled with the expected care, leading to dissatisfaction.
Communication Issues
There are complaints about poor communication regarding appointment requirements and changes. Some customers felt misinformed about their pets' grooming eligibility based on health conditions, leading to frustration.
Hidden Charges
Several reviews express concern over unexpected charges added to grooming bills, which has led to dissatisfaction and a decision not to return for services.
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