Yes, curbside pickup is available at Petco Saugus. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Saugus Petco at (781) 417-1015 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Saugus Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (781) 417-1015 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (781) 417-1015.
Yes, we have an in-store vet clinic/animal hospital offering a variety of services including vaccinations, wellness exams, and more. Please call (781) 417-1015.
Friendly Staff
Many customers appreciate the friendly and helpful staff at this Petco location, noting positive interactions during their visits. Reviews highlight the engaging nature of employees and their willingness to assist with pet needs.
Good Grooming Services
Several reviews commend the grooming services, particularly praising specific groomers for their professionalism and care. Customers report satisfaction with the grooming results and the overall experience.
Clean and Well-Stocked
The store is frequently described as clean and well-organized, with a good selection of pet products available. Many customers find it easy to locate what they need.
Customer Service Issues
While many experiences are positive, some customers report issues with customer service, particularly regarding long wait times and unhelpful staff. A few reviews mention rude interactions and dissatisfaction with the handling of concerns.
Animal Care Concerns
Several reviews express serious concerns about the care of animals in the store, particularly regarding the cleanliness of tanks and the health of fish. Customers have noted dead fish and unkempt habitats, leading to disappointment with the store's animal care standards.
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