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Yes, we offer spay and neutering for cats and dogs at our Vetco Total Care pet hospital in Needham.
Yes, our Vetco Total Care pet hospital team is equipped to implant the microchips into your dog or cat and also scan for them.
Yes, we offer Nose-to-Tail Wellness Exams at our Vetco Total Care pet hospital in Needham. Our veterinarians will observe your pet's general health, perform routine wellness screenings and administer vaccinations as needed.
Yes! Petco stores and Petco.com carry a wide selection of prescription veterinary diet foods for dogs and cats, including therapeutic diets for kidney disease, urinary health, weight management, gastrointestinal conditions, allergies, and diabetes. Check out our store locator to see if your local store has veterinary diet products in stock or available for pickup when you order online. Popular brands include Hill's Prescription Diet, Royal Canin Veterinary Diet, and Purina Pro Plan Veterinary Diets. Like prescription medications, veterinary diet foods require authorization from your veterinarian before your order can be processed. The ordering process is similar to prescription medications — add the item to your cart, enter your pet and vet information, and either upload a photo of your prescription or select contact my vet. Prescription food orders also qualify for Autoship, saving you 35% on your first order and 5% on every subsequent delivery. Shop veterinary diets at petco.com under Pharmacy > Dog Veterinary Diets or Cat Veterinary Diets.
Caring Staff
Many reviewers describe the veterinarians and staff as kind, attentive, knowledgeable, and gentle with pets. Several customers appreciated clear explanations, patient handling of anxious animals, and compassionate support during stressful visits.
Good Value
Customers frequently praise the clinic for affordable pricing, efficient visits, and convenient urgent or same-day appointments. Some also value simple online scheduling and discounts associated with membership programs.
Mixed Communication
Communication experiences vary. Some reviewers received thorough explanations, price breakdowns, and helpful treatment guidance, while several others reported rushed appointments, unclear vaccine or medication information, inconsistent prescription handling, and dismissive responses to questions.
Access Problems
Several reviews report difficulty reaching the clinic, delayed callbacks, unanswered messages, technical scheduling issues, changing hours, lost appointments, and strict handling of minor arrival delays. These problems have made it difficult for some customers to obtain timely advice or care.
Care Concerns
Several distinct reviews raise serious concerns about clinical handling, including medication or prescription errors, delayed or incomplete procedures, rough treatment during an exam, questionable test results, and complications after care. These reviewers felt their concerns were not adequately addressed and sought help elsewhere.
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