Yes, we offer spay and neutering for cats and dogs at our Vetco Total Care pet hospital in Needham.
Yes, our Vetco Total Care pet hospital team is equipped to implant the microchips into your dog or cat and also scan for them.
Yes, we offer Nose-to-Tail Wellness Exams at our Vetco Total Care pet hospital in Needham. Our veterinarians will observe your pet's general health, perform routine wellness screenings and administer vaccinations as needed.
Friendly Staff
Many customers appreciate the friendly and caring nature of the staff, noting their attentiveness and willingness to help. Reviews highlight positive experiences with the receptionists and veterinary technicians, who are described as kind and knowledgeable.
Affordable Care
Several reviews mention that Vetco offers affordable veterinary services, with competitive pricing for exams and treatments. Customers have noted that the costs are generally lower compared to other local veterinary clinics.
Mixed Communication
While some customers have had positive experiences with clear communication regarding their pets' care, several others reported issues with the staff's communication. Some felt that important information was not conveyed effectively, leading to confusion about treatments and costs.
Service Issues
A number of reviews express dissatisfaction with the service, citing unprofessional behavior from staff, long wait times, and poor handling of appointments. Some customers reported feeling dismissed or not taken seriously, particularly in urgent situations.
Concerns Over Care Quality
Several reviews raise concerns about the quality of care provided, with instances of miscommunication regarding treatments and a lack of thorough examinations. Some customers reported negative outcomes for their pets after visits, leading to a loss of trust in the clinic.
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