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Yes, curbside pickup is available at Petco Willowbrook. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Willowbrook Petco at (630) 320-1788 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Willowbrook Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (630) 320-1788 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (630) 320-1788.
Friendly Staff
Many reviews highlight the friendly and helpful nature of the staff at this Petco location, with customers appreciating their willingness to assist and provide information about products.
Efficient Service
Customers frequently mention the quick and efficient service, particularly regarding online order pickups, which are often ready shortly after placing the order.
Grooming Experiences Mixed
While some customers praise specific groomers like Blue and Katie for their excellent work, several others report negative experiences with grooming services, citing issues with staff attitudes and handling of pets.
Management Concerns
Several reviews express dissatisfaction with management, particularly regarding customer service skills and handling of grooming appointments, leading to frustration among customers.
Negative Grooming Incidents
A number of reviews detail serious complaints about grooming services, including mishandling of pets and poor communication from groomers, indicating systemic issues in the grooming department.
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