

Yes, we offer spay and neutering for cats and dogs at our Vetco Total Care pet hospital in Shorewood.
Yes, our Vetco Total Care pet hospital team is equipped to implant the microchips into your dog or cat and also scan for them.
Yes, we offer Nose-to-Tail Wellness Exams at our Vetco Total Care pet hospital in Shorewood. Our veterinarians will observe your pet's general health, perform routine wellness screenings and administer vaccinations as needed.
Caring Staff
Many reviews highlight the compassionate and attentive nature of the staff, with specific praise for Dr. Otto and Dr. Strickland. Customers appreciate the thorough explanations and the genuine care shown towards their pets.
Positive Experiences
Numerous customers report positive experiences, noting the professionalism and kindness of the staff. Many express satisfaction with the quality of care their pets received, often mentioning that they felt comfortable and well-informed throughout the process.
Convenient Services
Several reviews commend the convenience of scheduling appointments and the efficiency of the service. Customers appreciate the clear communication regarding treatment options and pricing, which helps avoid unexpected costs.
Concerns Over Pricing
Some customers express concerns about the pricing structure, feeling that certain services are overly expensive or that they were pressured into unnecessary treatments. A few reviews mention dissatisfaction with the billing process and the inability to obtain itemized receipts.
Mixed Customer Service Experiences
While many reviews are positive, there are several complaints regarding customer service, particularly related to appointment scheduling and staff interactions. A few customers reported feeling dismissed or frustrated with the handling of their pets' issues.
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