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Yes, curbside pickup is available at Petco Norridge. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Norridge Petco at (708) 457-8603 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Norridge Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (708) 457-8603 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (708) 457-8603.
Yes, we have an in-store vet clinic/animal hospital offering a variety of services including vaccinations, wellness exams, and more. Please call (708) 457-8603.
Positive Customer Service
Many customers report positive experiences with staff, highlighting their friendliness and helpfulness. Specific employees, such as Steven and Brisa, received praise for their exceptional service and willingness to assist.
Good Product Selection
Customers appreciate the variety of products available, particularly for pet food and supplies. The store is often described as clean and well-stocked, making it a reliable choice for pet owners.
Grooming Services Mixed
While some customers had great experiences with groomers who were patient and caring, others reported issues with grooming quality and communication, indicating a mixed experience overall.
Customer Service Issues
Several reviews mention poor customer service experiences, particularly regarding dismissive staff and slow checkout processes. Some customers felt ignored or treated rudely, which detracted from their overall experience.
Animal Care Concerns
There are significant concerns regarding the care of animals in the store, with multiple reviews highlighting issues such as overcrowded cages and unhealthy conditions for pets. This has led some customers to reconsider shopping at Petco.
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