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Yes, curbside pickup is available at Petco Crystal Lake. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Crystal Lake Petco at (815) 356-7387 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Crystal Lake Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (815) 356-7387 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (815) 356-7387.
Helpful Staff
Many reviews highlight the friendly and knowledgeable staff who are eager to assist customers with their pet needs, providing recommendations and support during visits.
Great Selection
The store offers a wide variety of products for different types of pets, making it easy for customers to find what they need.
Positive Shopping Experience
Customers appreciate the clean and organized environment, as well as the enjoyable atmosphere that makes shopping for pet supplies a pleasant experience.
Grooming Concerns
While many customers have had positive experiences with grooming, some have reported issues with the quality of service, including mishandling of pets and unsatisfactory grooming results.
Service Issues
Several customers expressed frustration with the vet services, citing problems with appointments, communication, and perceived over-vaccination of pets.
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