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Yes, curbside pickup is available at Petco Ponderay. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Ponderay Petco at (208) 255-2202 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Ponderay Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (208) 255-2202 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (208) 255-2202.
Friendly Staff
Many reviews highlight the friendly and helpful nature of the staff, with customers appreciating their knowledge and willingness to assist. Several customers noted positive interactions with staff members who were cheerful and attentive.
Good Selection
The store offers a wide variety of pet products, including food, toys, and supplies for various animals. Customers frequently mention the good selection available, particularly for fish and small animals.
Customer Service Issues
While many customers have had positive experiences, several reviews express concerns about inconsistent customer service. Some customers reported issues with staff being unhelpful or rude, particularly regarding product availability and handling of coupons.
Animal Care Concerns
A significant number of reviews raise serious concerns about the care and conditions of animals in the store. Customers have observed poor living conditions for some animals and expressed disappointment in the management's response to these issues.
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