Petco has groomers who specialize in grooming cats at select locations. Not every location offers cat grooming. Please call your salon for more information about scheduling and pricing. Or to book an appointment for your cat call (904) 417-9033 for more information.
We are committed to maintaining the highest standards of animal care and safety in the industry, as developed under the supervision of our Director of Veterinary Medicine, with counsel from several independent experts in animal care, behavior and ethics.
A few ways we ensure your pet's safety in the grooming salon is by:
Typically, a grooming session ranges from 2-4 hours. The duration of a grooming session varies based on your pet's size and the chosen service. At check-in or when calling, your groomer can give you an estimated finish time.
For smaller services like nail trims that don't require a full grooming session, they usually take about 5 minutes. While appointments might not be essential given salon availability, we suggest contacting your nearby salon to ensure availability.
If you prefer dedicated attention from a specific stylist with minimal kennel and waiting time, consider requesting the VIP Treatment upon arrival. This option is particularly beneficial for dogs prone to anxiety and brachycephalic breeds, including French Bulldogs, English Bulldogs, Pugs, and Boxers.
To ensure the well-being of our guests and grooming team, we ask for up-to-date vaccination records based on your pet's age. Here's what's needed:
Dogs
Cats
Kindly ensure there's a gap of at least 24 hours between the vaccine's administration and the grooming session. If you're uncertain, reach out to your local Petco salon to verify the required vaccinations before your pet's appointment.
Vaccination records out-of-date? Check out Petco Veterinary Services for a nearby Petco walk-in vaccination center.
After an appointment is booked, a questionnaire will be sent inquiring of any special needs or specific sensitivities. Petco groomers are trained to handle various pet needs, and they will work with you to ensure a positive experience for your pet.
Costs vary depending on the type, size, and breed of the pet, as well as the specific services required. Contact the St Johns store at (904) 417-9033 or visit the Petco website for detailed pricing information.
Positive Grooming Experiences
Many customers report positive experiences with groomers at Petco, highlighting their professionalism and care for pets. For instance, Victoria, Amanda, and Andrea received praise for their attentive service and ability to handle anxious dogs.
Friendly Staff
The grooming staff is often described as friendly and courteous, making both pets and their owners feel welcome. Reviewers appreciate the warm atmosphere and the staff's willingness to accommodate special requests.
Quality of Grooming
While many customers are satisfied with the grooming results, some express concerns about the consistency of service. Several reviews mention that their pets looked great after grooming, but others noted issues with specific groomers not meeting expectations.
Concerns About Treatment
A number of reviews raise serious concerns about the treatment of pets during grooming sessions, particularly involving specific groomers. Some customers reported feeling that their pets were mishandled or treated roughly, leading to anxiety or distress.
Appointment Issues
Several customers experienced issues with appointment management, including last-minute changes to groomers and long wait times. Some felt that communication could be improved, leading to frustration and dissatisfaction.
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