Yes, we offer spay and neutering for cats and dogs at our Vetco Total Care pet hospital in Jacksonville.
Yes, our Vetco Total Care pet hospital team is equipped to implant the microchips into your dog or cat and also scan for them.
Yes, we offer Nose-to-Tail Wellness Exams at our Vetco Total Care pet hospital in Jacksonville. Our veterinarians will observe your pet's general health, perform routine wellness screenings and administer vaccinations as needed.
Excellent Care
Many customers praise the staff for their excellent care and attention to pets, highlighting their friendly demeanor and professionalism. Reviews mention how the team goes above and beyond to ensure pets feel comfortable and well cared for.
Efficient Service
Numerous reviews commend the clinic for its efficient service, noting quick check-ins and minimal wait times. Customers appreciate the promptness and organization of the staff during their visits.
Compassionate Staff
Several reviews express gratitude for the compassionate care provided by the staff, especially during difficult times such as end-of-life decisions. Customers feel supported and valued, which enhances their overall experience.
Mixed Customer Service
While many reviews highlight positive experiences, some customers report issues with customer service, particularly at the front desk. Complaints include long wait times and unprofessional behavior, though these experiences are less common.
Concerns with Treatment
A few customers express dissatisfaction with the treatment their pets received, citing issues such as misdiagnoses and lack of thoroughness in care. These concerns are supported by multiple reviews, indicating a need for improvement in certain areas.
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