Auburn Vetco Total Care Animal Hospital at Petco

Great vet and understanding technician. We switched with both cats. Great care . Edit: one of our cats has fallen terminal ill and we absolutely appreciate the care and advice we have received from the team. We love how empathetic and understanding they are.

I recently brought my kitty in for wound care. I was running a bit late for the appointment and the team was very accommodating and understanding. I would not make being late a habit, but it worked out this time. The front desk lady, Amy, was very helpful and friendly. The vet-tech, Tara, was extremely informative and took her time to explain all aspects of my kitty's care. Also, Dr. Pettit had a great demeanor and I felt that she was nice and thorough taking care of my kitty! I have had many bad experiences at other vets, but I will definitely bring my pets here again!!

Thoughtful and thorough care for my doggie. Nice staff. The vets are compassionate. My doggie is in good hands there.

The staff in this place is amazing. I would like to recognize Dr. Jones, she was really sweet and kind to my dog.

Dr. Pettit was a genuinely caring and attentive provider. She made us feel at ease, patiently answering all our questions, even the ones we felt were silly. Her sincerity and warmth put us completely at ease.

Professional, kind, responsive.

I really appreciate the attention and effort provided by the vets here. They're always more than willing to explain things and to ask if you do or don't want to go forward with any treatments. They're very nice with my cat and dog, the spaces are clean, and all staff are friendly from start to finish.

I took my cat Jackson to vetco and he was very well taken care of,they were very gentle and caring

Absolutely horrible service, no care for the animals. We had an appointment and arrival shows between 11:15-11:30. The lady at the front was nice but that doesn’t mean our pet was seen. We arrived at 11:22 AM and were told our pet can not be seen. If you care for animals enough to have opened a vet location have a heart and stop being lazy. It doesn’t take long to vaccinate and give a quick little view. Do not waste your time coming here, just go to a local veterinarian. We came her all the way from West Sacramento due to no appointments in the area. I would rather wait then ever come to vetco again. IF YOU LOVE YOUR PETS STAY AWAY FEOM HERE INDEFINITELY!

Do not take your pet there !!!! They are lazy , take forever , and don’t give you the medicine your pet is gonna need ! This is the 3 time I had problems with them . 1 time they gave my dog a medication that didn’t work , and didn’t want to see him again for free for giving him something that would actually work . Second time they saw him , they charged me my eye balls just for a routine check And this time was the worse one ! They forgot to handle the medicine to the friend that brought him in and called me to tell me , I told them they came back to grab it , and they didn’t give them the pills just the shampoo . When my friend got there they didn’t wanted to give them the medicine cause they wore not the owners of the dog (but I was traveling so I cond not go ) So they called me again to say that the pills were still there ( I live 45 min from the vet) so I said o would come get it when I come back … When I did they made me pay for the pills they never gave again !!!! So there it goes another 40 dollars for nothing … Really not responsible , really not caring for the animal just for the money ! If u don’t want to get ripped off don’t go there !