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Yes, curbside pickup is available at Petco West Bend. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your West Bend Petco at (262) 334-4785 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, West Bend Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (262) 334-4785 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (262) 334-4785.
Friendly Staff
Many reviews highlight the friendly and helpful nature of the staff, with customers appreciating their knowledge and willingness to assist. For example, one customer noted that staff members were always friendly and professional, while another mentioned a specific employee who went above and beyond to help with reptile care.
Good Selection
The store offers a wide variety of products for different pets, including food, toys, and supplies. Customers frequently mention that they can find what they need, with one review stating that the store has all the necessary items for pets.
Positive Grooming Experiences
Several customers have praised the grooming services, noting that their pets were treated well and that the groomers were kind and attentive. One customer specifically mentioned a groomer who was fabulous with their dogs.
Mixed Customer Service
While many customers report positive experiences with staff, some have encountered issues with unhelpful or rude employees. A few reviews mention specific instances of poor service, such as a rude cashier and a dismissive manager, indicating that customer service can be inconsistent.
Concerns About Animal Care
Several reviews express serious concerns about the care of animals in the store, particularly in the aquatics and small animal departments. Customers reported dirty cages and inadequate care for live animals, which raises significant ethical concerns.
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