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Yes, curbside pickup is available at Petco St. Francis. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your St. Francis Petco at (414) 481-3178 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, St. Francis Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (414) 481-3178 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (414) 481-3178.
Positive Staff Interactions
Many customers appreciate the friendly and helpful staff, noting that employees are knowledgeable and provide great service. Specific mentions include employees like Jami and Olivia, who are praised for their care and attention to pets.
Grooming Concerns
While some customers have had positive experiences with grooming, several reviews highlight significant issues, including long wait times, lack of communication, and poor treatment of pets. Many express disappointment with the grooming department, citing instances of pets being left in kennels for extended periods without proper care.
Mixed Experiences
There are mixed reviews regarding the grooming services, with some customers reporting satisfactory experiences while others faced serious issues, including injuries to their pets and unprofessional behavior from staff. This suggests a need for improved training and consistency in service.
Product Availability
Customers generally find that the store has a good selection of pet products and appreciate the ability to check stock online. However, some express concerns about pricing and the quality of certain items.
Customer Service Issues
Several reviews mention poor customer service experiences, particularly with specific employees who were described as rude or unhelpful. This has led to frustration among customers, impacting their overall perception of the store.
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