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Yes, curbside pickup is available at Petco Winchester. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Winchester Petco at (540) 773-6003 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Winchester Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (540) 773-6003 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (540) 773-6003.
Friendly Staff
Many reviews highlight the friendly and helpful nature of the staff, with customers appreciating their attentiveness and willingness to assist. Specific mentions include employees like Lauren and Alyssa, who provided exceptional service.
Clean and Well-Stocked
The store is frequently described as clean and well-stocked, with a good selection of pet supplies. Customers noted the organization and cleanliness of the store, enhancing their shopping experience.
Great Customer Service
Overall, customer service is praised, with many reviews noting positive experiences during interactions, whether in-store or during grooming services. Customers feel valued and appreciated.
Delivery Issues
Some customers experienced issues with same-day delivery, citing a lack of accountability between Petco and DoorDash. Several reviews mention receiving incorrect items and poor communication regarding these issues.
Mixed Grooming Experiences
While many customers praise the grooming staff for their kindness and professionalism, some report negative experiences, particularly regarding the treatment of their pets and communication issues during appointments.
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