Yes, curbside pickup is available at Petco Williamsburg. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Williamsburg Petco at (757) 259-1980 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Williamsburg Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (757) 259-1980 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (757) 259-1980.
Excellent Customer Service
Many reviews highlight the outstanding customer service, with staff being described as friendly, helpful, and attentive to customer needs. Specific employees received praise for their knowledge and willingness to assist.
Well-Stocked Store
Customers appreciate the store's wide selection of pet supplies and the availability of specific products, often noting that they can find what they need more easily compared to other stores.
Positive Grooming Experiences
Several customers reported positive experiences with the grooming services, mentioning that their pets were well cared for and groomed to satisfaction, particularly praising specific groomers for their thoroughness and care.
Concerns About Animal Care
Some reviews express serious concerns about the cleanliness and care of animals in the store, particularly in the aquatic department where dead fish were noted in tanks. This issue was mentioned by multiple customers, indicating a need for improvement in animal care standards.
Inconsistent Customer Service
While many staff members are praised, several reviews mention instances of rude or unhelpful behavior from employees, particularly in customer service interactions. This inconsistency has led to negative experiences for some customers.
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