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Yes, curbside pickup is available at Petco Richmond Staples Mill. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Richmond Staples Mill Petco at (804) 672-2180 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Richmond Staples Mill Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (804) 672-2180 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (804) 672-2180.
Friendly Staff
Many customers appreciate the friendly and helpful staff at this location, noting that employees often go out of their way to assist and provide great service.
Welcoming Atmosphere
The store is described as welcoming, with employees treating customers like family and creating a pleasant shopping experience.
Grooming Concerns
While some customers have had positive experiences with grooming, several reviews highlight issues with grooming services, including dissatisfaction with results and unprofessional behavior from staff.
Customer Service Issues
There are multiple complaints regarding poor customer service, including rude interactions, lack of professionalism, and dismissive attitudes from staff, particularly in the grooming department.
Product Availability Problems
Some customers have reported issues with product availability and misleading promotions, leading to frustration during their shopping experience.
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