Yes, curbside pickup is available at Petco Plano. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Plano Petco at (469) 241-0509 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Plano Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (469) 241-0509 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (469) 241-0509.
Helpful Staff
Many customers appreciate the friendly and knowledgeable staff, highlighting their willingness to assist with pet needs and provide valuable advice. For instance, Marde received praise for his attentive service and expertise in helping customers choose the right products for their pets.
Clean and Organized
The store is frequently noted for its cleanliness and well-organized layout, making it easy for customers to find what they need. Reviewers have commented on the tidy environment and the store's overall upkeep.
Good Selection
Customers often mention the great variety of products available, including pet supplies and food options. Many find that the store consistently stocks what they are looking for, contributing to a positive shopping experience.
Service Issues
While many reviews are positive, some customers have reported issues with staff being unhelpful or rude, particularly in high-demand areas like the fish section. Several reviews indicate that service can be inconsistent, with some employees providing excellent assistance while others fall short.
Grooming Complaints
There are several complaints regarding grooming services, with customers expressing dissatisfaction over specific requests not being followed and poor communication from groomers. Some customers have had positive experiences, but the negative feedback suggests a need for improvement in this area.
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