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Yes, curbside pickup is available at Petco Cleveland. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Cleveland Petco at (423) 478-9103 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Cleveland Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (423) 478-9103 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (423) 478-9103.
Grooming Services
Many customers praise the grooming team for being professional, gentle, attentive, and capable of producing consistently good results. Training services also receive positive feedback for knowledgeable and patient instruction.
Product Value
Customers frequently mention reasonable prices, useful pet supplies, good variety, and quick checkout. The store is often described as clean, organized, and convenient, although some shoppers find selection limited for particular products.
Pet Expertise
Several customers appreciate staff members who provide helpful advice on fish, reptiles, nutrition, training, and general pet care. Experiences are uneven, with some shoppers reporting difficulty getting assistance in specialized departments.
Customer Service
Many reviews describe rude, dismissive, or argumentative interactions, particularly involving managers, returns, animal-sale decisions, and requests for assistance. Other customers report friendly and helpful service, indicating a highly inconsistent experience.
Animal Care
Several customers raise concerns about dirty habitats, dead or stressed fish, small enclosures, and the health of certain animals. These complaints suggest recurring concerns about store animal-care standards, despite other reviews describing healthy pets and positive adoption or purchase experiences.
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