Yes, curbside pickup is available at Petco Watertown. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Watertown Petco at (315) 788-8706 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Watertown Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (315) 788-8706 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (315) 788-8706.
Helpful Staff
Many customers describe employees as friendly, polite, knowledgeable, and willing to help, with several praising personalized assistance and pet care guidance.
Product Selection
The store is often considered clean, convenient, and well stocked, with customers finding needed food, treats, toys, supplies, and varied pet products.
Grooming Experiences
Grooming feedback is mixed. Several customers praised patient, caring groomers and excellent results, while others reported inconsistent cuts, long waits, unclear charges, unhelpful interactions, or concerns about how issues were handled.
Operational Concerns
Several reviews mention checkout delays, limited staffing, disorganized inventory, missing products, and online pickup or delivery orders being canceled or incomplete without timely notification.
Store Conditions
Some reviews raise concerns about animal habitats, fish and small-animal care, cleanliness, and maintenance, including reports of unhealthy animals, poor tank conditions, and dirty areas.
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