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Yes, curbside pickup is available at Petco Charleston. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Charleston Petco at (718) 569-3011 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Charleston Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (718) 569-3011 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (718) 569-3011.
Yes, we have an in-store vet clinic/animal hospital offering a variety of services including vaccinations, wellness exams, and more. Please call (718) 569-3011.
Friendly Staff
Many reviews highlight the friendly and helpful nature of the staff, with customers expressing appreciation for their knowledge and willingness to assist. Specific mentions include staff members like MJ, Lisa, and Jess, who provided exceptional service.
Clean and Organized
The store is frequently described as clean, well-organized, and spacious, making it easy for customers to find what they need. Reviewers appreciate the clear division of sections by animal type and the overall shopping experience.
Good Product Selection
Customers often mention the impressive selection of pet products, including premium dog food and various supplies for different types of pets. The availability of on-site services like grooming and wellness clinics is also noted positively.
Service Issues
While many customers have positive experiences, some report issues with long wait times at checkout and a lack of staff during busy periods. Several reviews mention the need for shopping carts, as carrying heavy items can be difficult.
Concerns About Animal Care
A few reviews raise serious concerns about the treatment of animals in the store, particularly regarding the care of birds and the conditions in which they are kept. These reviews suggest a need for better oversight and animal welfare practices.
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