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Petco Pet Store in Rochester

300 Hylan Dr
Rochester NY, 14623
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Welcome to your Petco in Rochester, NY

Petco on Hylan Dr serves Rochester and nearby Henrietta, West Henrietta, and Pittsford pet parents, just off I-390 in the Jay Scutti Plaza. Inside you'll find a full range of pet supplies, dog food and cat food, plus in-house dog grooming, dog training, an aquatics department, and a vaccination clinic. Marketplace Mall sits directly across Jefferson Road, so many pet parents pair a Petco run with an already-planned shopping trip, one less errand on a separate day. This store is also part of the Petco Love adoption program, connecting local rescue pets with Rochester-area families. A good pet supply run and a potential new family member, all on Hylan Dr.
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Frequently Asked Questions

Petco Pet Store in Rochester, NY Reviews

What Customers Say

Helpful Staff

Many customers describe the staff as friendly, knowledgeable, accommodating, and willing to guide shoppers directly to products. Several reviews also praise the store’s vaccination, checkout, and general customer service.

Good Variety

Customers appreciate the broad selection of pet food and supplies, competitive promotions, and convenient online ordering with fast, friendly store pickup. The store is often described as clean, well stocked, and easy to shop.

Pet Services

Grooming, training, and vaccination services receive several positive reviews, including praise for attentive care, knowledgeable trainers, and good results. Some customers also report smooth, reassuring experiences with grooming appointments.

Fish Concerns

Several reviews raise concerns about fish welfare and aquarium conditions, including reports of sick or dead fish, poor tank conditions, and limited assistance in the fish department.

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