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Yes, curbside pickup is available at Petco Turtle Bay. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Turtle Bay Petco at (212) 593-7213 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Turtle Bay Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (212) 593-7213 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (212) 593-7213.
Training Excellence
Dog training receives consistently enthusiastic feedback, with customers praising the trainer’s patience, expertise, personalized guidance, and ability to achieve noticeable progress for both puppies and owners.
Product Selection
Many customers appreciate the broad range of pet supplies, convenient location, organized layout, reasonable prices, and generally reliable availability across dog, cat, fish, bird, and other pet products.
Service Variability
Several reviews describe friendly, knowledgeable, and attentive staff, while many others report rude interactions, limited assistance, poor complaint follow-up, or inconsistent customer service. Experiences appear to vary considerably by employee and visit.
Operational Concerns
Repeated feedback mentions missing checkout bags, stock gaps, limited staffing, difficult store upkeep, and occasional waits or confusion around services. Grooming also receives several serious complaints involving unclear pricing, incomplete or unsatisfactory work, and reported pet injuries.
Summarized with AI
