Two Easy Ways to Start Earning Rewards!
Become a credit card member today!Earn 2X Pals Rewards points at Petco
when you use Petco Pay!
Yes, curbside pickup is available at Petco Upper West Side. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Upper West Side Petco at (212) 877-1270 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Upper West Side Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (212) 877-1270 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (212) 877-1270.
Helpful Staff
Many customers praise the staff as friendly, knowledgeable, patient, and willing to help with product selection, pet care questions, harness fitting, checkout, and order alternatives.
Pet Services
Several customers report excellent grooming, veterinary, and pet care experiences, including attentive handling, useful advice, successful grooming results, and compassionate support.
Stock And Upkeep
Several reviews cite low or inaccurate inventory, bare shelves, limited product variety, and unavailable items. Others describe unpleasant odors, messy conditions, and concerns about the care or housing of some animals.
Service Consistency
Multiple customers report inconsistent service, including long waits, limited assistance, rude interactions, unclear policies or fees, and appointments that were confirmed but denied or changed on arrival. Grooming and clinic visits received both strong praise and serious complaints about communication, handling, and professionalism.
Summarized with AI
