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Petco Pet Store in Hillsborough

13660 W Maple Rd
Omaha NE, 68164
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Welcome to your Petco in Hillsborough, NE

Petco pet store in Omaha offers supplies for pets along with services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it easy for local pet parents to shop and access care in one place. This location brings together everyday pet supplies, nutrition and trusted services supported by knowledgeable partners who help guide product and service decisions. Petco in Hillsborough provides a convenient and welcoming space designed to support pets and the people who care for them.
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Frequently Asked Questions

Petco Pet Store in Hillsborough, NE Reviews

What Customers Say

Helpful Staff

Many reviews highlight the staff's helpfulness and friendliness, with customers appreciating their knowledge and willingness to assist. For example, one customer noted that the staff was very knowledgeable and friendly, while another mentioned the staff's great service during a grooming appointment.

Clean Store

Several customers commented on the cleanliness and organization of the store, indicating a positive shopping environment. One review specifically mentioned that the store was always clean and well-stocked.

Mixed Grooming Experiences

While many customers had positive experiences with grooming services, some reported issues with rudeness and poor handling of their pets. For instance, several customers praised specific groomers for their care, but others expressed dissatisfaction with the grooming process and customer service.

Product Quality Concerns

Some customers raised concerns about the quality of products, particularly regarding live animals and pet supplies. Multiple reviews mentioned issues with dead or sick fish, as well as complaints about the cleanliness of animal habitats.

Staffing Issues

Several reviews pointed out that the store often appears understaffed, leading to long wait times for assistance. Customers expressed frustration over the lack of available staff on the floor and slow service during checkout.

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Woman with her dog & cat sitting on the floor while shopping at Petco on her phone.

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