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Petco Pet Store in Hillsborough

13660 W Maple Rd
Omaha NE, 68164
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Our Services

Welcome to your Petco in Hillsborough, NE

Petco pet store in Omaha offers supplies for pets along with services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, Cat Grooming, making it easy for local pet parents to shop and access care in one place. This location brings together everyday pet supplies, nutrition and trusted services supported by knowledgeable partners who help guide product and service decisions. Petco in Hillsborough provides a convenient and welcoming space designed to support pets and the people who care for them.
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Frequently Asked Questions

Petco Pet Store in Hillsborough, NE Reviews

What Customers Say

Helpful Staff

Many customers describe the staff as friendly, knowledgeable, caring, and willing to help with product selection, adoptions, veterinary visits, and order pickup.

Selection And Convenience

Customers appreciate the store’s variety of pet food and supplies, convenient location, easy parking, rewards, and quick pickup options. Several reviews also note that certain sizes or products can be unavailable, so selection may vary by visit.

Grooming Experiences

Grooming feedback is mixed. Several customers praise patient, compassionate groomers and satisfying results, while others report inconsistent cuts, communication problems, scheduling issues, or concerns about handling and service quality.

Store Operations

Some customers report understaffing, long waits for assistance, inconsistent checkout service, and rude or dismissive interactions. Other reviews describe efficient pickups, easy returns, and helpful service, indicating that experiences vary.

Animal Care

Multiple customers raise concerns about dirty or poorly maintained fish and animal habitats, unhealthy fish or feeder animals, and inconsistent care of reptiles and small animals. Other reviews praise clean stores and healthy, well-stocked sections.

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Woman with her dog & cat sitting on the floor while shopping at Petco on her phone.

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