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Yes, curbside pickup is available at Petco Metropolitan. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Metropolitan Petco at (704) 916-4047 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Metropolitan Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (704) 916-4047 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (704) 916-4047.
Positive Grooming Experiences
Many customers have praised groomer Nicky for her exceptional care and professionalism, noting that she treats pets with kindness and attention. One customer mentioned that Nicky transformed their stressful grooming experience into one they look forward to.
Helpful Staff
Several reviews highlight the friendly and knowledgeable staff at this location, with customers appreciating their willingness to assist with product selections and inquiries.
Clean and Organized Store
The store is frequently described as clean and well-organized, contributing to a pleasant shopping experience for customers.
Customer Service Issues
While many staff members are noted for their helpfulness, several reviews indicate significant issues with customer service, particularly in the grooming department. Multiple customers reported rude behavior from groomers and front desk staff, leading to dissatisfaction with their experiences.
Grooming Concerns
A number of reviews express serious concerns regarding grooming services, including reports of poor grooming quality and unprofessional behavior from staff. Some customers experienced issues such as improper handling of pets and unsatisfactory grooming results, leading to a lack of trust in the grooming services offered.
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