Yes, curbside pickup is available at Petco St Charles. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your St Charles Petco at (636) 724-6338 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, St Charles Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (636) 724-6338 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (636) 724-6338.
Helpful Staff
Many customers praised the staff for being friendly, knowledgeable, and helpful. Specific mentions include employees assisting with product selection and providing excellent customer service.
Good Variety
The store offers a great variety of pet supplies, including food and treats, which many customers appreciate. Several reviews highlighted the availability of specific items and the cleanliness of the store.
Grooming Issues
While some customers had positive experiences with grooming, several reported significant issues, including unprofessional service and dissatisfaction with the grooming results. Many expressed frustration over the handling of their pets and the lack of communication regarding grooming policies.
Long Wait Times
Several reviews mentioned long wait times at checkout and during grooming appointments, indicating a need for better staffing and management to improve customer experience.
Store Cleanliness Concerns
A number of customers expressed disappointment with the cleanliness of the store, particularly regarding animal enclosures and fish tanks, which were described as filthy and poorly maintained.
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