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Yes, curbside pickup is available at Petco Independence. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Independence Petco at (816) 478-0313 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Independence Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (816) 478-0313 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (816) 478-0313.
Helpful Staff
Many customers praised the staff for being friendly, knowledgeable, and helpful. Specific mentions include Wendy, who provided exceptional service, and several employees who assisted with pet needs and product inquiries.
Clean Environment
The store is generally noted for being clean and well-organized, contributing to a pleasant shopping experience for pet supplies.
Good Selection
Customers appreciate the variety of products available for pets, including food, toys, and supplies, with many stating they can find what they need.
Customer Service Issues
While many experiences were positive, some customers reported rude or unhelpful staff, particularly during busy times. A few reviews highlighted long wait times and poor communication from employees.
Concerns About Animal Care
Several reviews raised serious concerns about the conditions of animals in the store, particularly in the aquatic department, where dead or diseased fish were observed. This has led to dissatisfaction among customers who value ethical treatment of animals.
Summarized with AI
