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Yes, curbside pickup is available at Petco Independence. All of our products that are eligible for store pickup will show this option on the product's detail page.
Hamster and guinea pig prices vary by location. Call your Independence Petco at (816) 478-0313 to check for pricing and availabilty in your store. Or visit our companion animal website for more information on small companion animals.
No, Independence Petco does not sell dogs or cats. Petco partners with local animal welfare organizations through the Petco Love program to offer dog and cat adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Contact your local Petco store for current availability and upcoming adoption events.
Yes, we have a full-service grooming salon for dogs and cats. Appointments are recommended, but walk-ins are welcome based on availability. Please call (816) 478-0313 to inquire about appointments or grooming services available.
Yes, we provide dog training classes for all levels, from puppy basics to advanced training. Please call (816) 478-0313.
Helpful Staff
Many customers describe employees as friendly, knowledgeable, patient, and willing to assist with products, pets, grooming, and checkout. Several reviews also praise individual staff members for going above and beyond.
Pet Selection
Customers appreciate the broad range of pet food, toys, treats, supplies, and products for specialized needs. The store is also described as convenient, family friendly, and welcoming to leashed pets.
Aquatic Care
Several reviews report dead or visibly ill fish, dirty or algae-covered tanks, poor water movement, and inadequate care across the aquatic department. These customers expressed serious animal welfare concerns and urged immediate corrective action.
Service Delays
Multiple customers report long checkout waits, limited staffing, difficulty finding assistance, inattentive or rude service, and disrupted grooming or pickup experiences. Other reviews describe friendly service, suggesting customer support is inconsistent.
Prices And Stock
Several customers consider prices high and product selection limited, with frequent reports of out-of-stock or hard-to-find items, discrepancies between online and in-store pricing, and fewer toy or fish options than expected.
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